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The active alerts on campus are as follows:

UCCS Knowledge Base Maintenance

Posted on September 29th, 2017 by Help Desk

The UCCS Knowledge Base will be down from 3:30pm to 4:00pm on Monday, October 2nd for maintenance.

Power Outage

Posted on September 20th, 2017 by Help Desk

Final Update 10 am –

As of 9 am, all of the services that were affected by the power outage have been restored. If you are continuing to experience issues please contact the OIT Help Desk at 719-255-3536.

Update 9 pm –

As of 7 pm most of the services that were effected by the power outage have been restored. We will update campus with additional information as it becomes available.

Update 6:20 pm –

We have assessed the current situation with our services, the following is a list of our most frequently used services,  is not comprehensive:


  • Blackboard –
  • MyUCCS Portal –
  • Lab Systems – Cannot login with user accounts, but can login with a local account from the support desk
  • Classroom Podiums – Cannot login with user accounts, but can login with a local account from Control Room (719-255-4963)


  • Office365 Email – Cannot log in
  • Wired Network – Unable to establish new connections
  • UCCS-Wireless Network – Unable to establish new connections
  • UCCS-Guest Network – Unable to establish new connections
  • UCCS OneDrive Accounts – Cannot log in
  • Mountain Lion Connect – Cannot log in
  • VOIP Phones – Unable to establish new connections
  • VPN – Unavailable
  • Self-Service Password Reset – Unavailable
  • WebEx – Cannot log in

Update 5:02 pm –

We are still currently assessing the status of all services. We will update with more information when it is available.

The campus is currently experiencing a power outage. We understand that many services may be affected. We will update the campus with additional information soon.

Planned Maintenance – Internet

Posted on September 8th, 2017 by Help Desk

We will be performing maintenance on the campus internet connection this Sunday, (9/10/2017) from 6:30am to 10:30am and Monday (9/11/2017) from 7:30am until 8:00am.  This maintenance is not expected to cause any extended outages, however, there may be short interruptions in Internet service. If you experience an issue connecting to Internet resources during this time, please wait 5 minutes and try again.

Partial Service Outage – PawPrints Reports

Posted on September 7th, 2017 by Help Desk

We are aware of an issue with the PawPrints Reporting System


Users are unable to view their PawPrints reports online.


Users who would like to see their PawPrints report can talk to an advisor in the IT Labs or email us to request this information.

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