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Partial Service Outage – Blackboard

Posted on June 20th, 2017 by Help Desk

Update:

We are now seeing that CenturyLink servers are resolving correctly and that Blackboard, and other services, are available from off campus. If you continue to have issues, please contact us.

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We are aware of an issue affecting users ability to reach blackboard. These cases seem to be restricted to CenturyLink users.

IMPACT:

Users on CenturyLink Internet service are unable to reach BlackBoard via the normal link.

WORKAROUND:

An additional link on the LMS login page has been added to allow access for those users on CenturyLink. To utilize this work around do the following:

  • Go to uccs.edu
  • Click Log In on the right of the page
  • Choose Blackboard/Canvas/Ultra
  • Choose Direct Blackboard Login
  • This work around will require you to accept the security certificate for blackboard.com

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