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The active alerts on campus are as follows:

We have just been notified that our primary Internet connection will be down starting Tuesday at 9:00PM.


We will be running on a backup link which has reduced bandwidth and so you may notice slowness while accessing Internet sites or university resources such as the myUCCS portal.


Our primary connection should be available by 8:00 a.m. Wednesday morning.


Please do not use internet bandwidth tests during this outage.  These tests download and upload large amounts of data and will consume any available bandwidth.


For the latest status on IT systems please visit


We apologize for the late notice.

Planned Server Maintenance Sunday, September 28th

Posted on September 26th, 2014 by Help Desk

This Sunday (9-28-14) from 6:00 am to 6:00 pm, there will be multiple campus systems unavailable while University Information Systems (UIS) is performing maintenance on several systems. Below is a brief summary of the maintenance schedule.

All portals including, but not limited to the following will be unavailable on September 28th between the hours of 6:00am and 6:00pm:

  • Student, Employee and Faculty Portals (
  • Campus Solutions
  • HR and Finance Systems
  • DARS
  • Singularity (Document Management)

Service Restored – UCCS2go app

Posted on September 22nd, 2014 by Help Desk

It has been reported that there is an incompatibility between the UCCS2go app and Apple’s new phone and tablet operating system, iOS8. We have been in contact with the maker of the app and they are currently working with us to fix the issue. Currently, there is not an estimated time for the fix. We will update as we receive more information.


Those who have not yet upgraded should not see any changes with UCCS2go.


UPDATE 10/20/2014:

A few days ago, an update to the UCCS2go mobile app was released to the app store. This update fixes the compatibility issues between UCCS2go and iOS 8. To update, open the UCCS2go app on your phone and a prompt will appear.

Service Interruption – Mobile Printing

Posted on September 16th, 2014 by Help Desk

UCCS Mobile Printing is not currently working in the UCCS computer labs. We are working with the mobile vendor to correct the problem and a notification will be sent once the service has been restored.


Please feel free to check back here for additional updates as they become available.


Thank you for your patience while we work to resolve the problem.

Oracle Account Creation Email Received Today

Posted on September 9th, 2014 by Help Desk

We have received several notifications of an email sent out to the campus much like the one shown below.

If you received the email please feel free to discard it.

This email was generated in response to users being added to one of CU system’s test environments. The emails were originally meant to go out to system administrators as an indicator that the system was working. During the testing phase many of the emails were incorrectly sent to individual users at each of the three campuses.



Email Scams, Phishing and Spam

Posted on September 3rd, 2014 by Help Desk

The UCCS IT Department is aware of several email campaigns that have made it through our spam filters.

Several of the recent spam/phishing subjects are as follows:


Job Opportunity

Golden Opportunity

School Document Posted

You’ve Earned a $100 Amazon GiftCard! Claim it Here Now



Please note: The UCCS IT Department will never ask for your Username and Password via email.  As a reminder you should never supply your Username or Password via email, even if the email appears to be from someone you know.


If you responded to one of the emails listed above, please contact the IT Help Desk immediately, your account and/or personal information may have been compromised and we will need to work with you to change your password and restore access to your account.


UCCS IT is always improving our detection of these kinds of spam messages but we also rely on the campus community to report these types of emails.  If you suspect an email is not legitimate, please contact the UCCS IT Help Desk at x3536 or  Additionally, if an email makes it to your inbox that is obviously a spam or phishing email, you can report it through your Proofpoint Account.  Instructions to do so are here:


The following support pages can also help you identify spam/phishing emails.


Phishing Guidance Part 1:

Phishing Guidance Part 2:

Using Passwords:

Using Email Safely:

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