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The active alerts on campus are as follows:

Brain.uccs.edu will be unavailable this evening (1/30/13) from 10:00 pm until 10:20 pm, for planned server maintenance.  During this time the following services will be unavailable:

  • Serena (only posting updates and changes to websites)
  • SSH Shell Access
  • SCP
  • SFTP
  • FTP

All issues with PawPrints have been resolved.  If you have any troubles printing please see the Lab Adviser.

 

We are currently experiencing issues with PawPrints in all computer labs. If you are unable to print, please visit a Lab Adviser in the Library or Columbine Hall computer labs for assistance.

We estimate that service will be fully restored by Friday, 1/25/13 at 9:00 am. We will continue to post updates as the status changes.

Beginning at 4:00 pm today the IT Department will be performing maintenance on the CommuniGate service for approximately 1 hour. During this time the “-l” lists for emailing to specified groups of people will be unavailable. E-mail itself is not expected to see an interruption during this time. If you continue to experience trouble sending to “-l” lists after this time, please contact the Help Desk for further assistance.

RESOLVED: MyUCCS portal access restored

Posted on January 16th, 2013 by Help Desk

MyUCCS Portal access has been restored.

If you are still experiencing any issues, please contact the Office of Admissions & Records at 719-255-3383.

To log in, visit: my.uccs.edu

Over the last two days, the my.uccs.edu Student and Employee Portals have been up and down.  This has impacted all CU campuses and the Central IT Department (UIS) has been working non-stop to identify and resolve the problem.  Below is a special message from UIS regarding the status of the portals  and the action taken to resolve the problem.

 

  • CU Alert: Portal Service Issue Update

 

  • Special message from UIS leadership:  Currently UIS has approximately 30 individuals, including representatives from our key vendors, working to remedy the unacceptable portal issues we’ve all experienced in the past two days. The symptoms of this particular issue do not match previous portal issue profiles resulting in extensive investigation time and effort. Obviously the changes we have tried have not sustainably resolved the issues. At this point, while we will continue to work the issues tonight, we do not have a resolution in hand. We apologize for the impact to the CU community and will continue to provide updates as they have them. Bob Weir, CIO UIS.

 

We will continue to update the campus, at a minimum every two hours during the day, and as we receive updates from UIS.

 

Thank you for your patience and understanding.

3:21 pm

Currently the my.uccs.edu Student and Employee Portals are experiencing very slow response times.  Logins and Web Pages are taking over 60 seconds to load or are failing to load.  The central IT Department for the CU System is aware of this and working to resolve this  as quickly as possible. We will notify the campus once the issue has been resolved.

12:55 pm

As of 12:55 pm access to all portals has been restored.  If you continue to experience any issues, please let us know.

12:00 pm

As of 12:00 pm the central IT Department for the CU System is still actively working to restore access to all portals, there is currently no change in the status.  Our next update to the campus will be at 2:00 pm, unless service is restored before then.

9:30 am

Currently the my.uccs.edu Student and Employee Portals are experiencing login issues.  Logins and Web Pages are failing to load.  The central IT Department for the CU System is aware of this and working to resolve this  as quickly as possible. We will notify the campus once the issue has been resolved.

As of 6:00 PM all portals including student, employee and faculty are unavailable. The Central IT Department for the CU system is aware of the issue and actively working to restore service. We will post updates as we receive them.

2:07 pm

As of 2:07 pm access to all portals has been restored, however, there may be some slowness with pages loading.  Please allow extra time for pages within in the portal to load.  If you experience any issues please let us know.

 

1:00 pm

As of 1:00 pm there is currently no change in the status, all portals including Student, Employee and Faculty are unavailable.  Our next update to the campus will be at 3:00 pm, unless service is restored before then.

 

11:00 am:

As of 11:00 am the central IT Department for the CU System is still actively working to restore access to all portals, there is currently no change in the status.  Our next update to the campus will be at 1:00 pm, unless service is restored before then.

 

9:00 am

Currently the my.uccs.edu Student and Employee Portals are experiencing very slow response times.  Log ins and Web Pages are taking over 60 seconds to load or are failing to load.  The central IT Department for the CU System is aware of this and working to resolve this  as quickly as possible. We will notify the campus once the issue has been resolved.

Java Update Needed on All UCCS Computers

Posted on January 14th, 2013 by Help Desk

On January 10, 2013, security researchers reported an unpatched vulnerability in Oracle Java 7. Oracle Java is installed on nearly every computer on campus including both Macs and PCs. To find out which version you have: http://www.java.com/en/download/installed.jsp?detect=jre

Oracle has released an update for Java to patch this vulnerability. Instructions for updating Java are located at the following addresses.

 

Mac OSX: http://www.java.com/en/download/help/mac_java_update.xml

Windows: http://www.java.com/en/download/help/java_update.xml

 

Attack code that exploits the vulnerability is being massively exploited in the wild. Malicious attackers are using the exploits to turn compromised websites into platforms for silently installing key loggers and other types of malicious software. Be aware that compromised web sites may include third party advertising on legitimate sites. Computers browsing the web with a vulnerable version of Java installed and enabled are susceptible to exploit. These type of attacks are commonly called drive-by downloads. The malicious software installed through these attacks may collect usernames and passwords used on compromised computers, including credentials for sensitive websites, bank accounts, email etc.

 

It is imperative that you update Java. We also recommend that you perform this update on any personal computers you have at home.

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