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The active alerts on campus are as follows:

PHISHING ALERT: Email Requesting Personal Information

Posted on December 31st, 2012 by Help Desk

A phishing email has been spreading across campus requesting you to click on a link to verify your UCCS Username and Password, this is a Phishing attempt and criminals are trying to gain access to your username and password.  Our SPAM filter has identified this email and modified the subject line to inform you to be cautious, however, we would also like to send a follow up email.  All official IT communications are posted on www.uccs.info, please visit this website to verify any email in question.

 

If you received this email please disregard it and delete it.  If you click on any link within the email please go to https://accounts.uccs.edu and change your password immediately, or email us at helpdesk@uccs.edu

 

Below is an example of the email being sent across campus.

 

 

Next week IT will be continuing with its Winter Break Maintenance.  Please note that unlike the previous week, there will be maintenance windows during business hours in addition to maintenance after 5:00 pm.  Below is an outline of what is currently scheduled for Wednesday, January 2nd to Friday, January 4th.

 

Wednesday 1-2-13 from 11:00 am – 2:00 pm

  • Office 365 (campus e-mail for students) will be unavailable.  IT will be upgrading servers that support student email in the Office 365 environment.

 

Thursday 1-3-13 from 5:00 pm – Midnight

  • UCCS Websites will be unavailable.  The main www.uccs.edu website, accounts.uccs.edu (password change and claim your account), as well as the student & employee portals will be available.  However, most links from the main web page and all other UCCS websites will be offline during this time.
  • Department Shares on Columbia will be unavailable.  If you need access to any documents or files stored on Columbia please be sure to retrieve a copy of them before 5:00 pm
  • Faculty and Staff Z: drives on Enterprise will be unavailable.  If you have files stored on your Z: drive and need access after 5:00 pm please be sure to copy those files to your local computer.
  • Student Z: drives on Excelsior will be unavailable.  If you have files stored on your Z: drive and need access after 5:00 pm please be sure to copy those files to your local computer.
  • UCCS-Wireless access will not be available during this maintenance.

 

Friday 1-4-13 from 7:00 am – 9:00 am

  • University Center network maintenance.  During this time the network ports in the northern part of the University Center, primarily the network ports located in Athletics 204 will be down while a new switch is installed.

Last night we wrapped up week 2 of IT Winter Break Maintenance.  The department shares on Columbia were moved to new hardware.  IT is currently working to resolve an issue that some departments may be experiencing when attempting to scan documents to departments shares on Columbia.

 

The testing maintenance performed on Thursday the 27th was a success in preparation for additional testing and maintenance in the coming weeks.  Please be on the lookout for additional notifications over the remainder of the winter break.

This is a final reminder that Campus IT Maintenance will begin at 5:00 pm tonight and will last until midnight tonight.  Below is a list of items IT will be performing maintenance on and how they may impact you.

 

  • UCCS Websites will be unavailable.  The main www.uccs.edu website, accounts.uccs.edu (password change and claim your account), as well as the student & employee portals will be available.  However, most links from the main web page and all other UCCS websites will be offline during this time.

 

  • Department Shares on Columbia will be unavailable.  If you need access to any documents or files stored on Columbia please be sure to retrieve a copy of them before 5:00 pm

 

  • Faculty and Staff Z: drives on Enterprise will be unavailable.  If you have files stored on your Z: drive and need access after 5:00 pm please be sure to copy those files to your local computer.

 

  • Student Z: drives on Excelsior will be unavailable.  If you have files stored on your Z: drive and need access after 5:00 pm please be sure to copy those files to your local computer.

Just a quick reminder that tomorrow night (Thursday, 12/20/12) from 5:00 pm to Midnight we will be performing maintenance on several IT systems.  Below is a list of items IT will be performing maintenance on and how they may impact you.

 

  • UCCS Websites will be unavailable.  The main www.uccs.edu website, accounts.uccs.edu (password change and claim your account), as well as the student & employee portals will be available.  However, most links from the main web page and all other UCCS websites will be offline during this time.

 

  • Department Shares on Columbia will be unavailable.  If you need access to any documents or files stored on Columbia please be sure to retrieve a copy of them before 5:00 pm

 

  • Faculty and Staff Z: drives on Enterprise will be unavailable.  If you have files stored on your Z: drive and need access after 5:00 pm please be sure to copy those files to your local computer.

 

  • Student Z: drives on Excelsior will be unavailable.  If you have files stored on your Z: drive and need access after 5:00 pm please be sure to copy those files to your local computer.

Just a quick reminder that tonight (Wednesday, 12/26/12) from 7:00 pm to 9:00 pm we will be performing maintenance on the campus Department Shares on Columbia.  If you need access to any documents or files stored on Columbia, please be sure to retrieve a copy of them before 7:00 pm.

Next week will be a relatively quiet week for IT Maintenance.  In order to minimize impact to the campus all scheduled downtime will be after 5:00 pm.  .  Below is an outline of what is currently scheduled for Wednesday, December 26th – Friday, December, 28th.

 

Wednesday 12-26-12 from 7:00 pm – 9:00 pm

  • Department Shares on Columbia will be unavailable for maintenance.  If you need access to any documents or files stored on Columbia please be sure to retrieve a copy of them before 7:00 pm.

 

Thursday 12-27-12 from 5:00 pm – Midnight

  • UCCS Websites will be unavailable.  The main www.uccs.edu website as well as the student & employee portals will be available.  However, most links from the main web page and all other UCCS websites will be offline during this time.
  • Department Shares on Columbia will be unavailable.  If you need access to any documents or files stored on Columbia please be sure to retrieve a copy of them before 5:00 pm
  • Faculty and Staff Z: drives on Enterprise will be unavailable.  If you have files stored on your Z: drive and need access after 5:00 pm please be sure to copy those files to your local computer.
  • Student Z: drives on Excelsior will be unavailable.  If you have files stored on your Z: drive and need access after 5:00 pm please be sure to copy those files to your local computer.

 

Friday 12-28-12

  • No Maintenance is planned.  We do not want to make changes just before the weekend, we want to ensure that all systems are functioning normally and accessible over the weekend.

 

If you have any questions on concerns with the above schedule please call or email us!  Thank you for your patience as we work to improve IT Services over the break.

COMPLETED: 12/21/12 IT Winter Break Maintenance Schedule – Week 1

Posted on December 21st, 2012 by Help Desk

Last night we wrapped up week 1 of IT Maintenance.  Email from off campus was offline for several hours during our planned maintenance window.  The changes took longer than expected, however, email was flowing intermittently through the evening and early morning and was fully functional as of 4:00 am.  If you experience any issues with your email, we ask that you please call us right away so we can identify and resolve the issue.

 

The email changes last night were preparation for additional changes in the coming weeks.  Please be on the lookout for additional notifications over the remainder of the winter break.

REMINDER: Campus Email Maintenance Begins at 5:00 pm (12/20/12)

Posted on December 20th, 2012 by Help Desk

This is a final reminder that Email Maintenance will begin at 5:00 pm tonight.  All email  from non UCCS email addresses will be queued and delivered after 7:00 pm this evening.

Just a quick reminder that tomorrow night (Thursday, 12/20/12) from 5:00 pm to 7:00 pm we will be performing maintenance on our campus SPAM filter.  You will not receive email from off campus email addresses during this maintenance.  Any email sent to you from a non UCCS email address will be placed in queue and delivered after 7:00 pm.  If you are expecting time sensitive information please make arrangements to have it sent to you before 5:00 pm tomorrow.

 

Thank you for your patience as we work to improve IT Services over the break.

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