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Phishing Spam Attack Sent to UCCS Email Accounts 9-25-12

Posted on September 25th, 2012 by Help Desk

Dear UCCS Students, Faculty and Staff,

 

The below email was sent to most UCCS email accounts last night.  Our SPAM filter did flag this as a possible phishing attack but did still delivered it to most inboxes.

 

This email was NOT sent by the IT Department.  UCCS IT will never ask for your username and password.  Anytime someone asks for your username and password you should immediately be suspicious.  If you received this email please disregard the message, if you responded to this message with your username and password please notify us immediately by either calling us at 719-255-3536 or emailing us at helpdesk@uccs.edu.

 

Please note all notifications sent from the UCCS IT Department are also posted at www.uccs.info.  If you are ever unsure about an email claiming to be IT please refer to this website.

 

Thank You,

 

UCCS IT Help Desk

www.uccs.edu/helpdesk

719-255-3536

helpdesk@uccs.edu

 

—–Original Message—–
From: bcoleman6@cogeco.ca [mailto:bcoleman6@cogeco.ca] On Behalf Of UCCS
Sent: Monday, September 24, 2012 8:18 PM
Subject: [CAUTION: Possible Phishing. Message content is suspect – Help Desk]

 

Dear UCCS- Webmail Subscriber,

 

We are currently carrying out maintenance and upgrade of our UCCS Webmail service and as a result of this;our E-mail client has been changed and your original password will be reset. please provide us your Username: (******)

Password(******) for reactivation.

 

Thanks for using UCCS Web services

 

© University of Colorado Colorado Springs

1420 Austin Bluffs Pkwy, Colorado Springs, CO USA 80918

719-255-8227 (UCCS), 800-990-8227

Outage: Ulrich House, Forester House and Theatreworks Cottage

Posted on September 24th, 2012 by Help Desk

Dear UCCS Students, Faculty and Staff,

This email is to inform the campus of an IT outage over the weekend.  On Friday the 21st, around 6:30 pm we were made aware of a loss of network access in the Ulrich House, Forester House and Theatreworks Cottage buildings here on campus.  The line providing network access to these buildings was physically damaged and we are currently working to repair the damage.  As a result of the outage the below services are currently unavailable to those buildings.

· Phones – Users will be unable to place or receive phone calls.  Users can attempt to check voicemail from a cell phone or a campus phone in another building with the following instructions.  Voicemail

· Network Access – Users who have machines plugged directly into the network or via their phone, will be unable to access the web or check e-mail during this time.

· Wireless Access – The wireless access in these buildings is also tied to the damaged network line.  Users may be able to connect to another building with UCCS-Wireless, but this is not guaranteed.

Our system administrators are currently working to repair the damaged line and as of right now we are unable to provide an estimate as to when the line will be repaired.

We apologize for the inconvenience this outage has caused.  Please feel free to contact us if you have any questions or concerns.

Thank You,

UCCS IT Help Desk
www.uccs.edu/helpdesk
719-255-3536
helpdesk@uccs.edu

Beginning Monday, September 24th the IT Department will begin deploying an important upgrade to the Anti-Virus application running on all University owned Windows computers.  We will be upgrading our current Anti-Virus software, Forefront Endpoint Protection 2010 to a new version of the software called System Center 2012 Endpoint Protection (2012 EP).  The upgrade will be a phased rollout lasting most of the week, please refer to the following schedule for dates and locations across campus:

  • Mon, Sept 24  –  El Pomar Center, Kraemer Family Library, University Center, Centennial Hall, and Columbine Hall
  • Tues, Sept 25  –  Main Hall and Dwire Hall
  • Wed, Sept 26  –  Osborne Hall and EAS
  • Thurs, Sep 27  –  Cragmor Hall, University Hall, Public Safety, Housing Villages, University Office Park, Eagle Rock, and all remaining buildings.

Although the upgrade requires no interaction on your part, please be aware of the following changes to your system during this process:

  1. Your existing Anti-Virus program is automatically uninstalled and the icon will disappear from your system tray (near the clock) briefly.  During this time, you will see an alert popup indicating that there is no longer an Anti-Virus program installed.
  2. The new 2012 EP then begins to automatically install and the Anti-Virus client icon will appear in the tray again after.
  3. The new 2012 EP icon will shows up solid red at first, indicating that AV definitions need to be updated before scanning can begin.  This can be performed manually by opening up the 2012 EP window and  clicking ‘update’, but the program will also update automatically after a couple of minutes if left alone and the icon will return to a green color.

If you have installed any Anti-Virus software not provided by IT we strongly recommend removing this software before the 24th, this installation will attempt to remove any other Anti-Virus programs that may conflict with it.  We cannot guarantee that it will safely remove other 3rd party Anti-Virus software.

Please contact us if you experience any problems with this automatic upgrade.

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