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The active alerts on campus are as follows:

Resolved- Server Maintenance: Tuesday 2/28 from 11:00 PM to 12:30 AM

Posted on February 28th, 2012 by Web Services

The IT department will be performing scheduled maintenance on the Webworks and Pro servers, tonight (2/28) beginning at 11:00 PM and lasting until 12:30 AM.   These servers handle the following services:
·         The following non-SSL websites with forms

o   a2z.uccs.edu
o   analytic.uccs.edu
o   calendar.uccs.edu
o   clc.uccs.edu
o   communique.uccs.edu
o   cosine.uccs.edu
o   course.uccs.edu
o   cstemedb.uccs.edu
o   excel.uccs.edu
o   excellogin.uccs.edu
o   feed2js.uccs.edu
o   forms.uccs.edu
o   ggmc.uccs.edu
o   goca.uccs.edu
o   irsurvey.uccs.edu
o   langtech.uccs.edu
o   libdb.uccs.edu
o   lionil.uccs.edu
o   lschaibl.uccs.edu
o   mediawatch.uccs.edu
o   newscenter.uccs.edu
o   ojs.uccs.edu
o   online.uccs.edu
o   onlineor.uccs.edu
o   op6035.uccs.edu
o   owl.uccs.edu
o   peakfood.uccs.edu
o   phonedir.uccs.edu
o   photogallery.uccs.edu
o   ppboces.uccs.edu
o   pr.uccs.edu
o   prepost.uccs.edu
o   pressreleases.uccs.edu
o   pubcms.uccs.edu
o   radio.uccs.edu
o   rsscal.uccs.edu
o   schchng.uccs.edu
o   search.uccs.edu
o   setpoint.uccs.edu
o   splat.uccs.edu
o   splint.uccs.edu
o   survey.uccs.edu
o   taketest.uccs.edu
o   tickets.uccs.edu
o   tlc.uccs.edu
o   transfer.uccs.edu
o   wcconsult.uccs.edu
o   wcwrf.uccs.edu
o   who.uccs.edu

During this time the above  listed sites and services will be unavailable.  Please contact the Help Desk if you have any questions or concerns.

Thank you,

UCCS IT Help Desk
www.uccs.edu/helpdesk
719-255-3536
helpdesk@uccs.edu

Dear UCCS Students, Faculty and Staff,

The IT Department will be performing scheduled server maintenance on all Student Z: Drives (Excelsior) beginning Tuesday, February 7th at 12:00 am and ending at 1:00 am.

During this maintenance Z: drives will be unavailable from both on campus and the VPN connections from off campus.  If you need to access any data stored on your Z: drive please be sure to copy it to your computer or flash drive before 12:00 am.  After the maintenance is completed at 1:00 am all files will be accessible.

Please feel free to contact us if you have any questions or concerns.

Thank You,

UCCS IT Help Desk
www.uccs.edu/helpdesk
719-255-3536
helpdesk@uccs.edu

Schedule Maintence: Ingeniux users

Posted on February 5th, 2012 by Web Services

Ingeniux Users,

Ingeniux will be unavailable tomorrow (12/15) at 5:00 p.m. due to scheduled maintenance.   Please allocate ample time for any last minute publishes to complete before the scheduled time; otherwise, the process will be interrupted and you will need to reissue your publish command at a later time.

Contact webdept-l@uccs.edu if you have any questions or concerns.

Thanks,

Joseph A LaConte (aka “Joey”)
Information Technology – Web Services
University of Colorado at Colorado Springs
(719)255-3298

Blackboard Scheduled Maintenance Friday Feb 3rd

Posted on February 3rd, 2012 by Web Services

Dear UCCS Students, Faculty and Staff,

UCCS Information Technology department has been working with the Blackboard vendor trying to solve the issues we have been experiencing.
Blackboard has identified a configuration change which needs to be implemented on our Blackboard environment. The configuration change will begin tonight (Friday February 3rd) at 5:00 PM and end at 7:00 PM MST. This configuration change should not impact users or cause any downtime but please note, during this maintenance window It is advised not to start a timed test, timed quiz or timed assignment.

If you have any questions or concerns please contact the Help Desk at helpdesk@uccs.edu or 719-255-3536.

Thank you,

Kirk Moore
Director of Computing Services
Information Technology
University of Colorado at Colorado Springs
(719)255-3418
www.uccs.edu
1420 Austin Bluffs Parkway
Colorado Springs, CO 80918

ALERT: Changes to mobile devices configured for UCCS email

Posted on February 3rd, 2012 by Web Services

Dear UCCS Faculty and Staff,

The use of mobile devices has skyrocketed within the last year and integration with Exchange has enabled us to access more information than ever.  This has become a majority security concern for the University.  On February 1st, 2012 all mobile devices will be required to have a 4 digit pin code in order to sync Exchange email, calendars, or contacts.  This setting will automatically be pushed to your mobile device if it is configured to receive University email.  This change has already been communicated to everyone currently syncing their mobile device with UCCS email, however, we wanted to notify the rest of the campus as more devices are added daily.

What does this mean for me?
Your mobile device(s) will be required to have a 4 digit pin in order to sync with the Exchange server.  This setting will be automatically pushed to your device upon initial configuration.

Important information related to the security policy:
A message will appear on your mobile device asking for you to set a minimum of 4 digit pin or 4 letter password
Do not use your University password.
If you have multiple mobile devices, each device will be prompted to enter a PIN.
You cannot disable the password or PIN unless your remove your UCCS email account from your device
The maximum timeout before the device locks is 15 minutes of inactivity

FAQs:

What if I already have a PIN enabled on my device?
Your existing PIN or passcode will not be modified and you can continue to use that.  Some devices offer Pattern Locking where you swipe your finger in a certain pattern to unlock, this is not supported and you will be required to change to a PIN or passcode.

Why is this security policy being implemented on my personal device?
University information must be secured on any device on which it resides.   Please remember that we are all guardians of University data and are responsible for securing information by not sharing passwords or leaving information in non-secure environments.

Do I have a choice on if this policy is set on my mobile device? ?
Yes, the password or PIN is only required if you want to receive University email and calendar events on your mobile devices.   Remember, if your device is web accessible you may access University email and calendar items through Outlook Web App at https://exchange.uccs.edu  Outlook Web App does not store mail locally on your device and requires your UCCS password to sign in, so it is secure without the need for an additional policy.

If you have any questions or concerns please feel free to contact us.

Thank You,

UCCS IT Help Desk
www.uccs.edu/helpdesk
719-255-3536
helpdesk@uccs.edu

RESOLVED: Blackboard Service restored

Posted on February 3rd, 2012 by Web Services

Dear UCCS Students, Faculty and Staff,

Service to Blackboard has been restored and is now accessible.  The IT Department is continuing to work with vendor to identify and resolve the cause of the recent outages impacting the system.

Thank you for your patience and understanding as these issues are addressed.

UCCS IT Help Desk
www.uccs.edu/helpdesk
719-255-3536
helpdesk@uccs.edu

Scheduled Maintence: Ingeniux Feb 2nd

Posted on February 2nd, 2012 by Web Services

Ingeniux Users,

Ingeniux will be unavailable tonight (Feb 2) at 11:00 p.m. while our Tech Team implements a server enhancement.   Contact webdept-l@uccs.edu if you have any questions or concerns.

Thanks You.

OUTAGE ALERT: Blackboard Currently Unavailable

Posted on February 2nd, 2012 by Web Services

Dear UCCS Students, Faculty and Staff,

The IT Department is currently investigating an outage related to Blackboard.  At this time access to Blackboard may be slow or the website may fail to load.  We are working directly with the vendor to resolve the issue and will notify the campus as soon as service has been restored.

We apologize for the inconvenience,

UCCS IT Help Desk
www.uccs.edu/helpdesk
719-255-3536
helpdesk@uccs.edu

Webworks test

Posted on February 1st, 2012 by Web Services

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Web Site test

Posted on February 1st, 2012 by Web Services

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