We have received several notifications of an email sent out to the campus much like the one shown below.
If you received the email please feel free to discard it.
This email was generated in response to users being added to one of CU system’s test environments. The emails were originally meant to go out to system administrators as an indicator that the system was working. During the testing phase many of the emails were incorrectly sent to individual users at each of the three campuses.
The UCCS IT Department is aware of several email campaigns that have made it through our spam filters.
Several of the recent spam/phishing subjects are as follows:
School Document Posted
You’ve Earned a $100 Amazon GiftCard! Claim it Here Now
Please note: The UCCS IT Department will never ask for your Username and Password via email. As a reminder you should never supply your Username or Password via email, even if the email appears to be from someone you know.
If you responded to one of the emails listed above, please contact the IT Help Desk immediately, your account and/or personal information may have been compromised and we will need to work with you to change your password and restore access to your account.
UCCS IT is always improving our detection of these kinds of spam messages but we also rely on the campus community to report these types of emails. If you suspect an email is not legitimate, please contact the UCCS IT Help Desk at x3536 or email@example.com. Additionally, if an email makes it to your inbox that is obviously a spam or phishing email, you can report it through your Proofpoint Account. Instructions to do so are here: http://www.uccs.edu/~itsecure/computing-and-student-resources/reporting-phishing-attempts-and-spam-through-proofpoint.html
The following support pages can also help you identify spam/phishing emails.
Phishing Guidance Part 1: http://www.uccs.edu/itsecure/computing-and-student-resources/phishing.html
Phishing Guidance Part 2: http://www.uccs.edu/itsecure/computing-and-student-resources/phishing-(part-2).html
Using Email Safely: http://www.cu.edu/sites/default/files/Module03-Email-Newsletter.pdf
The maintenance below was completed successfully. Please contact the Helpdesk if you have any questions.
Blackboard will be down and unavailable for use on Sunday, August 31 from 12:30 AM to 4:30 AM to provide time for maintenance to improve performance. With the increased load on our server, this maintenance is necessary as soon as possible. Please plan your work around this window accordingly.
Blackboard will be down and unavailable for use on Thursday 8/28/2014 from 12:30 AM to 2:30 AM for emergency maintenance. This maintenance is unfortunately necessary to help correct some back-end performance issues. Please plan your work accordingly and be off the system before 12:30 AM on Thursday morning.
UPDATE: Blackboard is back up and running normally.
We are currently experiencing an issue with Campus Wireless. UCCS Students, Staff, Faculty and Guests attempting to access UCCS-Wireless or UCCS-Info may not be able to connect. We are looking into this issue and will update here with additional information as it becomes available.
UPDATE – As of 2:00pm this afternoon the Wireless connection across campus has been restored to normal working order.
There is an issue affected the Exchange (faculty and staff) email system.
Email mailboxes may not be receiving new messages. Mobile clients may receive a connection error.
We are working to resolve this issue. We will update this status message when the issue is resolved.
UPDATE: As of 4:00 pm this afternoon, the Exchange (faculty and staff) email service has been restored. You can now expect new emails to show in your inbox.
New Students - please check out our Welcome Guide, it provides a brief overview of campus technology available to you: http://www.uccs.edu/helpdesk/incoming-students/welcome-guide.html
Returning Students – We are offering several new services this fall, below is a summary of the new services:
This Saturday morning (8/23/14) from 12:00 AM to 1:00 AM we will be performing network maintenance on our Internet router. The maintenance being performed will disrupt all Internet traffic during the maintenance period.
All Internet resources will be unavailable. This includes the UCCS Home Page, Blackboard, VPN, Exchange (Faculty, Staff) Email and Office 365 (Student) Email. New email from off campus will be queued and arrive in mail boxes after Internet service is restored.
Please check back here for updates.
We will be performing after hours server maintenance this evening (8/18/14) beginning at 10:00 pm and lasting until 11:00 pm. Department Shares on Columbia will be unavailable. During this time you will not be able to access any files located in your Department Share. If you need access to these files, please be sure to save a copy to your computer prior to 10:00 pm.
We are currently experiencing an issue with the student email service. At this time Students are unable to send or receive any emails. Those Staff or Faculty that that are attempting to send to a student will receive an email stating that there is a delay in delivery. At this we do not have an estimated resolution time. We will be updating the campus as we find out more.
UPDATE: Student email is now working correctly. Students should be able to send and receive emails. Faculty and Staff should no longer be receiving a delivery delay when sending to students.