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The active alerts on campus are as follows:

Internet Connection Currently on Backup Link

Posted on March 24th, 2015 by Help Desk

Our primary Internet connection is still down. The outage is due to a fiber issue in Denver but the exact cause has not been determined. We are continuing to run on our backup link, which has reduced bandwidth. You may notice slowness, or a lack of responsiveness, while accessing Internet sites or university resources. 

Please do not use Internet bandwidth tests during this outage.  These test downloads and uploads large amounts of data and will consume much of the available bandwidth.

We will update the campus with any additional information as it becomes available.

Internet Connection Currently on Backup Link

Posted on March 23rd, 2015 by Help Desk

Our primary Internet connection is currently experiencing an outage. During this time, we will be running on a backup link which has reduced bandwidth. You may notice slowness, or a lack of responsiveness, while accessing Internet sites or university resources.

 

Please do not use internet bandwidth tests during this outage.  These test downloads and uploads large amounts of data and will consume much of the available bandwidth.

 

We will update the campus with any additional information as it becomes available.

This Sunday, March 22nd, 2015 from 8:00 am to 8:00 pm we will be performing maintenance on several systems used campus wide.  If you use any of these systems please be sure to save all of your work prior to 8:00 am.

 

Resources that will be unavailable from 8:00am to 8:00 pm on Sunday, March 22nd :

  • Access to Student Drives
  • Access to Faculty and Staff Drives
  • Access to Department Drives
  • Campus websites excluding the homepage (www.uccs.edu)
  • Ingeniux Web Content Management System
  • Archibus server
  • WordPress hosting
  • Dining services
  • Caterease
  • Early Alert
  • UC Events
  • Libproxy
  • Pawprints Lab Printing
  • Bosscars – parking application
  • Filelocker
  • PGP encryption server
  • 1Card and Oneweb servers
  • Pastperfect
  • Ps-Arms
  • Lists server

 

Resources that will remain available from 8:00am to 8:00 pm on Sunday, March 22nd:

  • Campus home page
  • Blackboard logins
  • My UCCS Portal
  • Account maintenance
  • Lab Computers (without Z: drive)
  • Student 365 Email
  • VPN
  • Wireless Network
  • Internet Access

 

Thank you for your patience as we work to improve IT Services over the break.

This Sunday (3/15/15), from 9:00am to 11:00am, we will be performing maintenance on the campus internet.  During this time, there may be periodic, brief, (<5minutes) outages in Internet service.

This maintenance is the final maintenance in our series of maintenance outages for our upgrade to the campus internet.  Once completed, we will have over 6 times the internet bandwidth (4Gbps) we had previously (670Mbps).  The upgrade will also allow our internet bandwidth to expand to 10Gbps if needed in the future.  IT has been working on this project for over a year.

These outages will affect Internet access from on campus as well as all campus resources from off campus including, but not limited to:

  • Staff/Faculty Email (Exchange)
  • VPN Access to campus
  • All UCCS websites

The following services will be available from off campus:

  • Blackboard
  • Mediasite
  • Student Email (365)
  • My.uccs.edu Portal login and associated applications.

If you are trying to access any UCCS IT resources during this time, please wait a few minutes and try again.

Please use caution while using Blackboard during the hours of 1:00 AM to 4:30 AM on this Friday, March 13. The system will briefly go down during this time period for needed maintenance. Please schedule your work around this time period accordingly.

Portal Maintenance Tonight (2/25/2015) 7:00 pm – 12:00 am

Posted on February 25th, 2015 by Help Desk

This evening (2-25-2015) from 7:00 pm to 12:00 am, there will be multiple portal services unavailable while University Information Systems (UIS) is performing maintenance on several systems. Below is a brief summary of the maintenance schedule.

All portals including, but not limited to the following will be unavailable on February 25th between the hours of 7:00pm and 12:00am:

 

  • Student, Employee and Faculty Portals (My.uccs.edu)
  • Campus Solutions
  • HR and Finance Systems
  • DARS
  • Singularity (Document Management)
  • Cognos
  • Concur
  • CU Marketplace
  • Skillsoft

 

UCCS specific resources will remain available during the outage. These resources include the following:

 

  • Blackboard
  • Student Email
  • Staff and Faculty Email
  • Library
  • VPN
  • Computer Labs

 

Update:

Portal maintenance was completed yesterday at about 8:00pm with no issues.

Network Maintenance Tomorrow (2/25/2015) From 7:30am to 8:00am

Posted on February 24th, 2015 by Help Desk

Tomorrow morning (2/25/2015), from 7:30am to 8:00am, we will be performing maintenance on the campus internet connection. During this time, internet connectivity may be unavailable in 30 second intervals while the system switches to a backup link and then back to the primary link. If you experience internet connectivity issues during this time please wait and try again after 8:00am.

Update:

The maintenance on the network has been completed as of this morning. All affected services should be working as expected.

Server Maintenance Tonight (2/24/2015) from 5:00pm to 6:30pm

Posted on February 24th, 2015 by Help Desk

This evening (2/24/15) the IT department will be performing maintenance on the Pro and Webworks servers from 5:00 PM to 6:30 PM.  These servers handle the following services and websites:

  • IT Username Assistance page https://accounts.uccs.edu
  • e2campus Emergency Notification system – Registrations and account changes only.  The UCCS community will still receive text messages in the event of an emergency.
  • SSL websites with forms
  • Faculty and Staff Email list – You will not be able to send email to faculty-l or staff-l during this outage.
  • Institutional Research – https://irsurvey.uccs.edu/
  • UCCS on iTunes U log in
  • Academic ethics code violation reporting site
  • Scholarly Report Database
  • Student Employment Assistance Network (SEAN’s Place)
  • Volunteer Information Network and Community Exchange (VINCE)

During this time the above  listed sites and services will be unavailable. Please contact the Help Desk if you have any questions or concerns.

 

Update:

The maintenance on Webworks and Pro has been completed as of yesterday afternoon. All affected services should be working as expected.

Restored – Student Email

Posted on February 17th, 2015 by Help Desk

At about 12:00pm today (February 17th)  we noticed an issue with student emails failing to arrive in Faculty and Staff inboxes. Upon further investigation, we saw these emails were hung up in a queue on Office 365. After determining the root cause of the issue, the tech team was able to restore the flow of email traffic.  At this time, student, staff and faculty email is working as intended and all delayed emails have been delivered.

Another Phishing Attempt: Subject of Email: New Message

Posted on January 23rd, 2015 by Help Desk

Another phishing email was sent the entire campus with the subject of “New Message”.  This is someone trying to gain access to your account by having you click on a link to provide your username and password.  If you clicked on the link in the email and provided your password, please contact us immediately via phone 719-255-3536.

Below is the body of the email, you will notice that the link you are asked to click begins with http://barissigorta.com.tr this is not a UCCS website. If you have clicked on the link you will notice the page looks very much like our Faculty and Staff email login, however, it is not. If you have clicked on the link and provided your username and password, please contact us immediately. For additional information on determining if UCCS links are legitimate please visit the following site developed by our UCCS Security Team http://www.uccs.edu/itsecure/campus-and-general-resources/how-to-identify-a-real-uccs-login-page.html

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