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The active alerts on campus are as follows:

Completed:
Please use caution while using Blackboard during the hours of 12:00 a.m. to 4:30 a.m. MT on Friday, May 22. The system will briefly go down during this time period for needed maintenance. Please schedule your work around this time period accordingly.

Restored – HRMS Service Interruption

Posted on May 18th, 2015 by Help Desk

We have received communications from University Information System (UIS) noting that HRMS is currently experiencing a service interruption. Some users are receiving an error stating “You are not authorized to access this component” when accessing the application from within the campus portal. There are no known workarounds available at this time. We will continue to update the campus as we get additional information from UIS.

 

Update: HRMS is now working as expected. Please contact the help desk if you are continuing to experience issues.

 

Portal Maintenance Sunday (5/17/2015) 6:00 am – 6:00 pm

Posted on May 15th, 2015 by Help Desk

This weekend (5-17-2015) from 6:00 am to 6:00 pm, there will be multiple portal services unavailable while University Information Systems (UIS) is performing maintenance on several systems. Below is a brief summary of the maintenance schedule.

All portals including, but not limited to the following will be unavailable on May 17th between the hours of 6:00am and 6:00pm:

  • Student, Employee and Faculty Portals (My.uccs.edu)
  • Campus Solutions
  • HR and Finance Systems
  • DARS
  • Singularity (Document Management)
  • Cognos
  • Concur
  • CU Marketplace
  • Skillsoft

 

UCCS specific resources will remain available during the outage. These resources include the following:

  • Blackboard
  • Student Email
  • Staff and Faculty Email
  • Library
  • VPN
  • Computer Labs

www.uccs.edu is Currently Unavailable

Posted on May 12th, 2015 by Help Desk

We are aware that www.uccs.edu is currently unavailable. We are working to restore the service as soon as possible. We will update the campus via email and in a post on www.uccs.info.

Some helpful links during the outage:

Blackboard: https://bb.uccs.edu

Student Email: https://portal.uccs.edu/home

Faculty Email: https://exchange.uccs.edu

Portal: https://my.cu.edu/ make sure to click on “UCCS”

 

 

UPDATE: www.uccs.edu is once again available. Please contact the help desk if you are experiencing any issues with this service.

Blackboard maintenance with downtime

Posted on April 24th, 2015 by Help Desk

Please use caution while using Blackboard during the hours of 12:00 a.m. to 4:00 a.m. MT on Friday, May 8. The system will briefly go down during this time period for needed maintenance. Please schedule your work around this time period accordingly.

Wireless Network Maintenance Thursday 7:00am to 7:40am

Posted on April 21st, 2015 by Help Desk

In order to maintain security in our many services, we will be performing maintenance on the wireless network beginning at 7:00am and running until 7:40am on Thursday, April 23rd. During this time our wireless networks will not be available. At the completion of the maintenance most devices will auto connect to your preferred wireless network.

Update: Wireless updates were completed this morning without issue.

Mobile Printing Maintenance Thursday 23rd 8:00am to 12:00pm

Posted on April 21st, 2015 by Help Desk

In order to maintain security across our many services, we will be performing maintenance on mobile printing beginning Thursday at 8:00am and ending at 12:00pm. During this time, mobile printing will not be available. Printing in the labs and follow-you-printing will not be affected by this maintenance outage.

Internet on Backup Link April 18th from 6:00am to 5:00pm

Posted on April 17th, 2015 by Help Desk

The Colorado Department of Transportation (CDoT) will be performing maintenance on our primary Internet link on Saturday, April 18th, between the hours of 6:00 am to 5:00 pm.  During this time frame we will be operating on our backup link.

During the outage we ask that you do not run Internet speed tests while on the UCCS network. These tests download and upload large amounts of data and consume our limited bandwidth.

Resolved: Blackboard Outage today

Posted on April 7th, 2015 by Help Desk

UPDATE: As of 4/7/15 at 3:46 PM, the outage has been fixed and service is restored.

We are currently working to fix an outage with Blackboard. We will update when we have an expected time that the service will be restored. We apologize for this inconvenience.

Please note updates to times and dates for the following maintenance announcement: Please use caution while using Blackboard during the hours of 12:30 a.m. to 4:30 a.m. MT on Saturday, April 11, and Friday, April 17. The system will briefly go down during this time period for needed maintenance. Please schedule your work around this time period accordingly.

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