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The active alerts on campus are as follows:

Emergency Maintenance:

Blackboard may be unavailable on Friday, February 12 from 1:30 a.m. until 3:30 a.m. MT due to system maintenance. Please plan your work around this time accordingly.

Mobile Printing Maintenance

Posted on January 28th, 2016 by Help Desk

On Thursday, January 29th 2016, we will be upgrading our mobile printing service. Between the hours of 7:00am and 8:00am mobile printing will not be available.

Upcoming Wireless Maintenance

Posted on January 27th, 2016 by Help Desk

We will be performing wireless network upgrades throughout the campus beginning this Thursday at 12:00am. The upgrades will take place in two phases. Most of campus, with the exception of the housing villages, will start their upgrade at 12:00am on Thursday morning. The housing village will begin their upgrade at 7:30am. During these times there will be a small outage of 15 minutes for the wireless network while the system receives its upgrade and reboots

The maintenance will leave the following services unavailable during the outages:

  • Wireless Network Access to UCCS resources and Internet.

 

Once the maintenance has completed those devices that were previously connected to UCCS-Wireless will reconnect.

Tomorrow night (1/13/16), from 5:00pm to 12:00am, we will be performing maintenance on the campus Internet connection. This maintenance is necessary to test our Internet failover system, which is required in the event that our primary Internet connection is disabled. During this time, there will be a brief outages in Internet service.

 

These outages will affect the following services intermittently from 5:00pm to 12:00am:

  • All UCCS websites will be unavailable (from off campus)
  • Authentication into
    • myUCCS Portal
    • Blackboard
    • Student Email
    • Faculty and Staff email (from off campus – affects both Exchange and OWA)
    • VPN

 

If you are trying to access any UCCS IT resources during this time, please wait for 15 minutes and try again.

Internet and Network Maintenance 12/8/15 5:00pm – 7:00pm

Posted on December 8th, 2015 by Help Desk

Tonight (12/8/15), from 5:00pm to 7:00pm, we will be performing emergency maintenance on the campus Internet connection. This maintenance is necessary to test our Internet failover system, which is required in the event that our primary Internet connection is disabled. During this time, there will be a brief outages in Internet service.

These outages will affect the following services intermittently from 5:00pm to 7:00pm:

  • All UCCS websites will be unavailable (from off campus)
  • Authentication into
    • myUCCS Portal
    • Blackboard
    • Student Email
    • Faculty and Staff email (from off campus – affects both Exchange and OWA)
    • VPN

If you are trying to access any UCCS IT resources during this time, please wait for 15 minutes and try again.

Completed: Blackboard upgrade with downtime on December 27th

Posted on December 4th, 2015 by Help Desk

Please make note of upcoming Blackboard upgrade with downtime starting on December 27. Blackboard may be down for 24 – 48 hours while the upgrade is being performed.

Please check the Support tab in Blackboard or uccs.info for more information and updates.

As a reminder, see below for future maintenance and upgrade windows planned for Blackboard.

 

Blackboard will be unavailable on the following dates:

  • December 27-28, 2015
  • August 12-14, 2016
  • December 26-28, 2016

Please use caution while using Blackboard during the hours of 1:30 a.m. to 4:30 a.m. on Friday, December 4. The system may go down for a couple hours during this time for maintenance. Please schedule your work around this time period accordingly.

Please use caution while using Blackboard during the hours of 1:30 a.m. to 4:30 a.m. on Friday, October 30. The system may go down for a couple hours during this time for maintenance. Please schedule your work around this time period accordingly.

Extended-Internet Link Maintenance Saturday and Sunday

Posted on September 18th, 2015 by Help Desk

The Colorado Department of Transportation (CDoT) will be performing maintenance on our primary Internet link on Saturday (9/19/2015) and Sunday (9/20/2015). Maintenance will begin at 8:30am Saturday and is expected to end Sunday afternoon. During this time we will be working on our backup link.

Our current backup link is roughly 1/10th the bandwidth we typically use. While we are anticipating increasing the backup bandwidth to match our primary link, the completion date for the upgrade is several weeks out. Pl ease limit streaming of music and video and do not use internet bandwidth tests during this outage. These services consume large amounts of data and significantly impact bandwidth.

Update:

The primary Internet link maintenance scheduled for this past weekend is still in effect. We have contacted CDoT (Colorado Department of Transportation) with a request for more information and will update the campus as we learn more.

 

Update:

We are once again on our primary internet link. If you are continuing to experience issues, please contact us at 719-255-3536.

Upgrade Completed – Exchange Upgrade Sunday (9-13-2015)

Posted on September 11th, 2015 by Help Desk

This Sunday (9-13-2015) between the hours of 8:00am and 5:00pm we will be implementing an Exchange upgrade. During this time, email will not be available for faculty and staff. Email sent to your email address will wait in a queue and then be delivered as the server becomes available again. Since the upgrade contains many steps, it is likely that the server may appear available several times during the upgrade window. It is recommended that you do not perform any critical work with your email until after 5:00pm as progress may be lost if the server becomes unavailable again.

 

Update: The upgrade for Faculty and Staff email has been completed. You will notice a new login screen when logging into email via the Outlook Web App (OWA). The log in screen now has a blue and white color scheme instead of the UCCS branded page you are used to. We will be working to change this log in screen to better reflect UCCS branding and will notify you when the change takes place. If you are having any issues with your email please call us at 719-255-3536

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