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The active alerts on campus are as follows:

RESOLVED: Issues Connecting to UCCS-Wireless Network

Posted on May 1st, 2013 by Help Desk

 

We have been monitoring the wireless network for the last two hours and have seen hundreds of new connections in that time.  If you experience any issues please contact us and we will assist you in getting connected to the wireless network.

 

If you have any additional questions or concerns please contact us.  For more information please visit www.uccs.info.

 

 

We are currently experiencing issues with the wireless network for the entire campus.  These issues may prevent laptops, tablets and phones from obtaining a connection with the UCCS-Wireless network.

 

We are working to resolve the problem as quickly as possible and anticipate full connectivity to be restored by no later 2:00 pm.

We are currently experiencing issues with the phone system that handles many of the student services departments across campus.

 

The main lines for the following departments are currently unavailable.  If you need to reach these departments, please send an email to the appropriate address.

 

We apologize for the inconvenience we are actively working to restore service.  We will send follow up emails as the status changes.

New Student Password Policy Takes Effect Wednesday (4/10/13)

Posted on April 10th, 2013 by Help Desk

Don’t forget, the new password policy is effective today.  Update your password to at least 10 characters today and it will be valid for an entire year!

 

What do I have to do? 

  • Go to accounts.uccs.edu and click on Password Change to update your password.
  • If you are reading this from a lab computer on campus, just press Ctrl +Alt + Delete and click on Change Password.

 

How will this impact me?

  • If your password is less than 8 characters you will need to increase the length to a minimum of 10.
  • You will no longer have to change your password every 90 days, your password will be valid for an entire year. 

 

Some of the additional questions we have received are addressed below:

 

What if I’m a Student Employee?

  • We recommend you change your password to 10 characters.
  • You will still be required to change your password every 90 days because you are an employee of the university.

 

What if my password is already 10 characters? 

  • You do not need to change your password again, it is valid for one year from the date you last changed it.

 

Why the increase to 10 Characters? 

  • A 10 character password is harder for someone to crack than an 8 character password.

 

 

Important password tips:

 

Never use your UCCS password anywhere else 

This is how a majority of account compromises happen.  A user will use their UCCS username and password on another non-UCCS affiliated website, that website is compromised and passwords are exposed.  The username/password combination is then used to login to your account to send spam.

 

Make your password hard to guess, use a passphrase

Try to use a passphrase instead of a password.   Combining more than three(3) words and changing a couple characters into numbers not only takes longer for a computer to crack it if it fell into the wrong hands, but makes it easier for you to remember.

For example: CorrecThoRs3batteryst4ple

 

Network maintenance was completed shortly after 11:00 pm last night.  All connections to Osborne are up and running and we will continue to monitor the connections throughout the day.

 

If you experience any problems with your computer losing its network connection, please let us know ASAP.

 

We apologize for the recent network issues and thank you for your patience.

 

Original Message:  4/4/13 4:45 pm

If you are not in Osborne please disregard this message.

 

We are still experiencing issues with the network connections to Osborne Center.  In order to resolve this as quickly as possible, we will be performing maintnenace tonight (4/4/13) at 10:30 pm and lasting until 11:00 pm.

 

During this time both Internet and Phone service will be unavaialbe.  If you are working late this eveing please be sure to save all of your work prior to 10:30 pm.

 

For the latest status on IT systems please visit www.uccs.info.

 

Thank you,

 

UCCS IT Help Desk

helpdesk@uccs.edu

719-255-3536

www.uccs.edu/helpdesk

New Password Policy for UCCS Students

Posted on April 3rd, 2013 by Help Desk

The password policy for UCCS Students has been revised.  The goal of the new policy is to make it easier for you to access UCCS systems, without sacrificing security.  Effective April 10th, the end result is your password must be at least 10 characters, and then your new password is valid for 1 year.

 

Old Policy:

  • 8 Characters Minimum
  • Must Change Every 90 Days

 

New Policy

  • 10 Characters Minimum
  • Must Change Every 1 Year
  • Please note this policy does not apply to active Student Employees, Faculty & Staff.  To secure UCCS student data, your password requirements will remain under the old policy.

 

Why the increase to 10 Characters? 

  • A 10 character password is harder for someone to crack than an 8 character password.

 

What do I have to do? 

  • To take advantage of the 1 year time frame, you must update your password to 10 characters.  You can do this by going to https://accounts.uccs.edu and click on Password Change.  You can do this anytime between now and April 10th.
  • If you are reading this from a lab computer on campus, just click Ctrl – Alt – Delete and click on Change Password

 

Important password tips:

 

Never use your UCCS password anywhere else 

This is how a majority of account compromises happen.  A user will use their UCCS username and password on another non-UCCS affiliated website, that website is compromised and passwords are exposed.  The username/password combination is then used to login to your account to send spam.  If your password is longer than 8 characters you may be less inclined to use it on other sites, and it’s harder to crack.

 

Make your password hard to guess, use a passphrase

Try to use a passphrase instead of a password.   Combining more than three(3) words and changing a couple characters into numbers not only takes longer for a computer to crack it if it fell into the wrong hands, but makes it easier for you to remember.

For example: CorrecThoRs3batteryst4ple

If you are not in Osborne please disregard this message.

 

Over lunch today (4/3/13) we will be performing emergency network maintenance to address Internet connection issues.  The Internet connection will be unavailable for approximately 5 minutes starting at 12:30 pm today.

 

Multiple departments in Osborne have reported issues with their Internet connections constantly dropping.  This maintenance will address those issues and stabilize the connections for the building.

The IT Department will be upgrading the wireless network tomorrow (3/29/13) from 12:00 PM to 1:00PM.  During this time the UCCS-Wireless network will be offline for the first 20-30 minutes with intermittent outages up until 1:00 pm.  All wireless service will be restored by 1:00 pm.

 

All laptops and mobile devices will automatically reconnect to the wireless network once it is brought back online and you will not need to make any changes.

 

 

Brain.uccs.edu will be unavailable this evening (3/26/13) from 10:00 pm until 10:20 pm, for planned server maintenance.  During this time the following services will be unavailable:

  • Serena (only posting updates and changes to websites)
  • SSH Shell Access
  • SCP
  • SFTP
  • FTP

All maintenance is complete and all services are complete. If you experience any problems please call 719-255-3536 or email us at HelpDesk@uccs.edu.

Dear UCCS Students, Faculty and Staff,

With Spring Break starting, we will be performing maintenance to several of the key UCCS systems. The first round of maintenance starts this Sunday, with the UCCS Portals and Campus Internet Connection. Below is a detailed description including times when these services will be unavailable.

Campus Internet Connection interruptions during this time:
This Sunday, March 24th from 8:00 am to 10:00 am we will be installing additional equipment to help secure the UCCS Internet connection. There will be periods of up to 15 minutes when all Internet connections to and from campus will be unavailable. Work on configuring these systems will continue until 6:00 pm. Access to the Internet will be available, however, there may be brief outages until 6:00 pm on Sunday.

· On campus: you will be unable to access the Internet or any UCCS resources including but not limited to the UCCS Home Page, Blackboard, Student & Employee Portals and Email.
· Off campus: you will be unable to VPN or access any UCCS Resources, including but not limited to the UCCS Home Page, Blackboard, Student & Employee Portals and Email.

UCCS Portals:
This Sunday, March 24th from 6:00 am to 6:00 pm, all my.uccs.edu portals, and the CU employee portals will be down for maintenance. During this time you will be unable to access the following:
· My.uccs.edu – Student Portal
· My.uccs.edu – Faculty Portal
· My.uccs.edu – Employee Portal

Tomorrow morning (3/7/13), beginning at 5:00 AM and lasting until 6:00 AM, we will be making a change to improve the overall reliability of the systems that process and handle most UCCS logins.  As we are making this change you may be unable to login to the UCCS portals, ISIS and DARS.  All changes will be completed by 6:00 am.  Please contact the Help Desk immediately if you are unable to login to your respective portal after 6:00 AM, or if you find that you have any questions or concerns.

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