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The active alerts on campus are as follows:

Another Phishing Attempt: Subject of Email: New Message

Posted on January 23rd, 2015 by Help Desk

Another phishing email was sent the entire campus with the subject of “New Message”.  This is someone trying to gain access to your account by having you click on a link to provide your username and password.  If you clicked on the link in the email and provided your password, please contact us immediately via phone 719-255-3536.

Below is the body of the email, you will notice that the link you are asked to click begins with http://barissigorta.com.tr this is not a UCCS website. If you have clicked on the link you will notice the page looks very much like our Faculty and Staff email login, however, it is not. If you have clicked on the link and provided your username and password, please contact us immediately. For additional information on determining if UCCS links are legitimate please visit the following site developed by our UCCS Security Team http://www.uccs.edu/itsecure/campus-and-general-resources/how-to-identify-a-real-uccs-login-page.html

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Wireless access will undergo maintenance to revert changes made in preparation for the network maintenance that was completed yesterday (1/15/2014). This maintenance window will begin on Sunday (1/18/2015) at 11:00pm and continue until Midnight. During this time the UCCS-Info and guest accounts (accounts starting with g-) will not be available. Users connecting to UCCS-Wireless with UCCS credentials will not be affected by this maintenance. You may be prompted to accept a security certificate from radius2.uccs.edu when connecting to UCCS-Wireless, please accept this certificate.

The Onecard system will be receiving maintenance tonight (01/15/2015), from 10:00pm to 10:30pm, so that system optimization may be performed. This maintenance will cause some Onecard services to be unavailable or run in a limited context. A list of those services is listed below:

  • Door access will continue to run offline
  • Onecard terminals will be unavailable for report generation
  • Cash registers and ID verification will be offline

Update 1/16/2015:
The maintenance on the Onecard system was completed. If you are experiencing issues with this service please contact the IT Help Desk.

This Thursday  (1/15/15), from 6:00pm to 11:30pm, we will be performing maintenance on the campus Internet firewalls. During this time there will be brief outages in Internet service lasting approximately 5 minutes at a time.

The outage will affect Internet access from on campus as well as all campus resources from off campus including, but not limited to:

  • Staff/Faculty Email (Exchange)
  • VPN Access to campus
  • All UCCS websites

The following services will be available from off campus:

  • Blackboard
  • Mediasite
  • Student Email (365)
  • uccs.edu Portal login and associated applications.

If you are trying to access any UCCS IT resources during this time, and are unable to do so, please wait and try again after 11:30pm.

Update 1/16/2015:

The maintenance on the network was completed. If you are experiencing issues with this service please contact the IT Help Desk.

Network Maintenance Tomorrow (1-14-2014) 5:30pm to Midnight

Posted on January 13th, 2015 by Help Desk

In an effort to further enhance our UCCS resources and services our network will be undergoing maintenance on Wednesday, January 14th from 5:30pm to Midnight. During this time several UCCS resources will be affected. These affected resources are listed below.

Resources that will be unavailable from 5:30pm to Midnight on Wednesday, January 14th :

  • Access to Student Drives
  • Access to Faculty and Staff Drives
  • Access to Department Drives
  • Campus websites excluding the homepage (uccs.edu)
  • Ingeniux Web Content Management System
  • Archibus server
  • WordPress hosting
  • Dining services
  • Caterease
  • Early Alert
  • UC Events
  • Pawprints Lab Printing
  • Bosscars – parking application
  • Filelocker
  • PGP encryption server
  • 1Card and Oneweb servers
  • Pastperfect
  • Ps-Arms
  • Lists server

Resources that will remain available from 5:30pm to Midnight on Wednesday, January 14th:

  • Campus home page
  • Blackboard logins
  • My UCCS Portal
  • Account maintenance
  • Lab Computers (without Z: drive)
  • Student 365 Email
  • VPN
  • Wireless Network
  • Internet Access

In preparation for network maintenance, the wireless network will be making some changes this evening (1-13-2015). From 11:00pm to Midnight, the UCCS-Info and guest accounts (accounts starting with g-) will not be available. Users connecting to UCCS-Wireless with UCCS credentials will not be affected by this maintenance. You may be prompted to accept a security certificate from radius2.uccs.edu when connecting to UCCS-Wireless, please accept this certificate.

Update 1/14/2015:

The maintenance was completed as scheduled. Access to UCCS-info and use of guest accounts should be restored. If you have having issues using either of this services please contact the help desk.

Resolved – Internet Connection Back on Primary Link

Posted on January 12th, 2015 by Help Desk

We have been in contact with the Colorado Department of Transportation (CDOT) about the outage currently affecting our primary internet link. The cause of the outage has been determined and a crew has been sent out to fix the problem. At this time, CDOT has estimated that the primary internet link will be functional again tomorrow (1/13/2015).

As a reminder, during the outage we ask that you do not run any internet speed tests while on the UCCS network. These tests download and upload large amounts of data and take away from the limited bandwidth.

 

Update 1/12/2015 6:56pm:

CDOT has completed repairs on our primary internet link. Please contact us at the IT Help Desk if you are still experiencing issues.

 

Resolved – Student Email Issue

Posted on January 8th, 2015 by Help Desk

We are currently experiencing an issue with our student email service. At this time students are unable to receive emails from, or send emails to, faculty and staff mailboxes. We are looking into the issue and will update the campus with additional information as it becomes available.

 

Update 5:08pm:

At this time, the issue with student email has been resolved. The emails sent to students while the problem was occurring have been added to a queue for delivery. The queue is large and will take some time to process. We foresee the full delivery of all student emails within the next hour.

Tomorrow morning (1/09/2015), a portion of the wireless network will be receiving maintenance between the hours of 7:20am and 7:30am. During this time, wireless access for a select group of buildings will experience a small outage. We expect the maintenance to be completed, and wireless to be available, by 7:30am Friday morning.

Buildings affected by this maintenance:

  • Dwire Hall
  • Centennial Hall
  • Events Center
  • University Center
  • Library
  • El Pomar Center
  • Family Development Center

 

Update 1/09/2015:

The maintenance on the wireless network was completed this morning without issue.

Network Maintenance this Wednesday 10:00pm to 10:30pm

Posted on January 6th, 2015 by Help Desk

This Wednesday (1/7/15), from 10:00pm to 11:30pm, we will be performing maintenance on the campus internet firewalls.

During this time there will be brief outages in internet service lasting approximately 5 minutes at a time.

 

The outage will affect internet access from on campus as well as all campus resources from off campus including, but not limited to:

  • Staff/Faculty Email (Exchange)
  • VPN Access to campus
  • All UCCS websites

 

The following services will be available, without interruption, from off campus:

  • Blackboard
  • Mediasite
  • Student Email (365)
  • uccs.edu Portal login and associated applications

 

If you are trying to access any UCCS IT resources during this time, and are unable to do so, please wait and try again after 11:30pm.

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