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The active alerts on campus are as follows:

Portal Maintenance Tonight (2/25/2015) 7:00 pm – 12:00 am

Posted on February 25th, 2015 by Help Desk

This evening (2-25-2015) from 7:00 pm to 12:00 am, there will be multiple portal services unavailable while University Information Systems (UIS) is performing maintenance on several systems. Below is a brief summary of the maintenance schedule.

All portals including, but not limited to the following will be unavailable on February 25th between the hours of 7:00pm and 12:00am:

 

  • Student, Employee and Faculty Portals (My.uccs.edu)
  • Campus Solutions
  • HR and Finance Systems
  • DARS
  • Singularity (Document Management)
  • Cognos
  • Concur
  • CU Marketplace
  • Skillsoft

 

UCCS specific resources will remain available during the outage. These resources include the following:

 

  • Blackboard
  • Student Email
  • Staff and Faculty Email
  • Library
  • VPN
  • Computer Labs

 

Update:

Portal maintenance was completed yesterday at about 8:00pm with no issues.

Network Maintenance Tomorrow (2/25/2015) From 7:30am to 8:00am

Posted on February 24th, 2015 by Help Desk

Tomorrow morning (2/25/2015), from 7:30am to 8:00am, we will be performing maintenance on the campus internet connection. During this time, internet connectivity may be unavailable in 30 second intervals while the system switches to a backup link and then back to the primary link. If you experience internet connectivity issues during this time please wait and try again after 8:00am.

Update:

The maintenance on the network has been completed as of this morning. All affected services should be working as expected.

Server Maintenance Tonight (2/24/2015) from 5:00pm to 6:30pm

Posted on February 24th, 2015 by Help Desk

This evening (2/24/15) the IT department will be performing maintenance on the Pro and Webworks servers from 5:00 PM to 6:30 PM.  These servers handle the following services and websites:

  • IT Username Assistance page https://accounts.uccs.edu
  • e2campus Emergency Notification system – Registrations and account changes only.  The UCCS community will still receive text messages in the event of an emergency.
  • SSL websites with forms
  • Faculty and Staff Email list – You will not be able to send email to faculty-l or staff-l during this outage.
  • Institutional Research – https://irsurvey.uccs.edu/
  • UCCS on iTunes U log in
  • Academic ethics code violation reporting site
  • Scholarly Report Database
  • Student Employment Assistance Network (SEAN’s Place)
  • Volunteer Information Network and Community Exchange (VINCE)

During this time the above  listed sites and services will be unavailable. Please contact the Help Desk if you have any questions or concerns.

 

Update:

The maintenance on Webworks and Pro has been completed as of yesterday afternoon. All affected services should be working as expected.

Restored – Student Email

Posted on February 17th, 2015 by Help Desk

At about 12:00pm today (February 17th)  we noticed an issue with student emails failing to arrive in Faculty and Staff inboxes. Upon further investigation, we saw these emails were hung up in a queue on Office 365. After determining the root cause of the issue, the tech team was able to restore the flow of email traffic.  At this time, student, staff and faculty email is working as intended and all delayed emails have been delivered.

Another Phishing Attempt: Subject of Email: New Message

Posted on January 23rd, 2015 by Help Desk

Another phishing email was sent the entire campus with the subject of “New Message”.  This is someone trying to gain access to your account by having you click on a link to provide your username and password.  If you clicked on the link in the email and provided your password, please contact us immediately via phone 719-255-3536.

Below is the body of the email, you will notice that the link you are asked to click begins with http://barissigorta.com.tr this is not a UCCS website. If you have clicked on the link you will notice the page looks very much like our Faculty and Staff email login, however, it is not. If you have clicked on the link and provided your username and password, please contact us immediately. For additional information on determining if UCCS links are legitimate please visit the following site developed by our UCCS Security Team http://www.uccs.edu/itsecure/campus-and-general-resources/how-to-identify-a-real-uccs-login-page.html

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Wireless access will undergo maintenance to revert changes made in preparation for the network maintenance that was completed yesterday (1/15/2014). This maintenance window will begin on Sunday (1/18/2015) at 11:00pm and continue until Midnight. During this time the UCCS-Info and guest accounts (accounts starting with g-) will not be available. Users connecting to UCCS-Wireless with UCCS credentials will not be affected by this maintenance. You may be prompted to accept a security certificate from radius2.uccs.edu when connecting to UCCS-Wireless, please accept this certificate.

The Onecard system will be receiving maintenance tonight (01/15/2015), from 10:00pm to 10:30pm, so that system optimization may be performed. This maintenance will cause some Onecard services to be unavailable or run in a limited context. A list of those services is listed below:

  • Door access will continue to run offline
  • Onecard terminals will be unavailable for report generation
  • Cash registers and ID verification will be offline

Update 1/16/2015:
The maintenance on the Onecard system was completed. If you are experiencing issues with this service please contact the IT Help Desk.

This Thursday  (1/15/15), from 6:00pm to 11:30pm, we will be performing maintenance on the campus Internet firewalls. During this time there will be brief outages in Internet service lasting approximately 5 minutes at a time.

The outage will affect Internet access from on campus as well as all campus resources from off campus including, but not limited to:

  • Staff/Faculty Email (Exchange)
  • VPN Access to campus
  • All UCCS websites

The following services will be available from off campus:

  • Blackboard
  • Mediasite
  • Student Email (365)
  • uccs.edu Portal login and associated applications.

If you are trying to access any UCCS IT resources during this time, and are unable to do so, please wait and try again after 11:30pm.

Update 1/16/2015:

The maintenance on the network was completed. If you are experiencing issues with this service please contact the IT Help Desk.

Network Maintenance Tomorrow (1-14-2014) 5:30pm to Midnight

Posted on January 13th, 2015 by Help Desk

In an effort to further enhance our UCCS resources and services our network will be undergoing maintenance on Wednesday, January 14th from 5:30pm to Midnight. During this time several UCCS resources will be affected. These affected resources are listed below.

Resources that will be unavailable from 5:30pm to Midnight on Wednesday, January 14th :

  • Access to Student Drives
  • Access to Faculty and Staff Drives
  • Access to Department Drives
  • Campus websites excluding the homepage (uccs.edu)
  • Ingeniux Web Content Management System
  • Archibus server
  • WordPress hosting
  • Dining services
  • Caterease
  • Early Alert
  • UC Events
  • Pawprints Lab Printing
  • Bosscars – parking application
  • Filelocker
  • PGP encryption server
  • 1Card and Oneweb servers
  • Pastperfect
  • Ps-Arms
  • Lists server

Resources that will remain available from 5:30pm to Midnight on Wednesday, January 14th:

  • Campus home page
  • Blackboard logins
  • My UCCS Portal
  • Account maintenance
  • Lab Computers (without Z: drive)
  • Student 365 Email
  • VPN
  • Wireless Network
  • Internet Access

In preparation for network maintenance, the wireless network will be making some changes this evening (1-13-2015). From 11:00pm to Midnight, the UCCS-Info and guest accounts (accounts starting with g-) will not be available. Users connecting to UCCS-Wireless with UCCS credentials will not be affected by this maintenance. You may be prompted to accept a security certificate from radius2.uccs.edu when connecting to UCCS-Wireless, please accept this certificate.

Update 1/14/2015:

The maintenance was completed as scheduled. Access to UCCS-info and use of guest accounts should be restored. If you have having issues using either of this services please contact the help desk.

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