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The active alerts on campus are as follows:

Service Restored- CU Resources

Posted on September 12th, 2016 by Help Desk

Update: University Information System (UIS) has restored the CU Resources tab. If you continue to experience issues with it, feel free to contact us.


 

We are aware of an issue with the UCCS Portal.

IMPACT:

When an employee signs into the UCCS Portal and tries to access the CU Resources tab, they receive “Authorization Error” where there should be modules to access employee information.

We are working with University Information Systems (UIS) to get this service restored and will update the campus as we receive more information.

Service Restored- Portal

Posted on September 2nd, 2016 by Help Desk

The issue with the UCCS Portal (MyUCCS), the Mobile App (UCCS2Go), and CU-SIS applications has been resolved. If you are continuing to experience issues please contact the UCCS IT Help Desk at 719-255-3536.


 

We are aware of an issue with the UCCS Portal (MyUCCS) and the Mobile App (UCCS2Go) and CU-SIS applications.

IMPACT:

Users are unable to access any of the Portal or CU-SIS applications. When they log in, they receive a Single Sign On Error.

We will continue to update the Campus as we receive more information.

Service Restored – Some www.uccs.edu websites

Posted on August 24th, 2016 by Help Desk

Those websites affected by this service interruption have been fixed. If your site continues to have an issue please contact us.

____________________________________

Update:

We expect about another 30 minutes for our fix to be applied. We will update when everything is working as expected.

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We are aware of an issue affecting some of our websites. We are working to resolve the issue and expect to have an update within 1 hour.

CURRENT SYMPTOMS:
Some uccs.edu websites are experiencing a 404 or 403 error when navigating to the site. The home page is not affected by this issue.

Emergency Maintenance:

Blackboard may be unavailable intermittently on Sunday morning, August 21st, from 12:30 a.m. until 5:00 a.m. MT. Please plan your work around this time accordingly.

Service Outage: Paw Prints

Posted on August 17th, 2016 by Help Desk

The Paw Prints service is unavailable at this time. We are currently working on restoring service and we will notify the campus with additional information as it becomes available.

 

Portal Maintenance Tomorrow (Wednesday 8/17/2016)

Posted on August 16th, 2016 by Help Desk

Tomorrow, Wednesday (8/17/2016) from 1:00 am – 6:00 am, there will be multiple portal services unavailable while University Information Systems (UIS) is performing maintenance on several systems. This maintenance will cause you to be unable to log into the portal.  Below is a brief summary of the maintenance schedule.

 

All portals including, but not limited to the following will be unavailable tomorrow, August 17 between the hours of 1:00am and 6:00am:

 

  • Student, Employee and Faculty Portals (My.uccs.edu)
  • Campus Solutions
  • HR and Finance Systems
  • DARS
  • Singularity (Document Management)
  • Cognos
  • Concur
  • CU Marketplace
  • Skillsoft

 

UCCS specific resources will remain available during the outage. These resources include the following:

 

  • Blackboard
  • Student Email
  • Staff and Faculty Email
  • Library
  • VPN
  • Computer Labs

Computer Lab and Podium Upgrades

Posted on August 16th, 2016 by Help Desk

We are moving our computer labs and podium computers to Windows 10 and Office 2016 for the Fall Semester. Through the duration of this week we will have advisors working with the various managed systems to upgrade before the beginning of the Fall semester. Please look out for additional communication on upgrading University owned, faculty and staff computers.

Portal Maintenance Tomorrow (Tuesday 8/16/2016)

Posted on August 16th, 2016 by Help Desk

Tomorrow, Tuesday (8/16/2016) from 12:00 am – 6:00 am, there will be multiple portal services unavailable while University Information Systems (UIS) is performing maintenance on several systems. This maintenance will cause you to be unable to log into the portal.  Below is a brief summary of the maintenance schedule.

 

All portals including, but not limited to the following will be unavailable tomorrow, August 16 between the hours of 12:00am and 6:00am:

 

  • Student, Employee and Faculty Portals (My.uccs.edu)
  • Campus Solutions
  • HR and Finance Systems
  • DARS
  • Singularity (Document Management)
  • Cognos
  • Concur
  • CU Marketplace
  • Skillsoft

 

UCCS specific resources will remain available during the outage. These resources include the following:

 

  • Blackboard
  • Student Email
  • Staff and Faculty Email
  • Library
  • VPN
  • Computer Labs

We are aware of an issue affecting student email and other UCCS Office 365 services. Current symptoms include: Unable to reach login page.

We are currently working on this issue and we will notify the campus with additional information as it becomes available.

Update 5:30pm:
Authentication to student email and other 365 services has been restored. If you are continuing to have issues, please contact us via any of the methods available at http://www.uccs.edu/it/get-help.html

Update: This upgrade has been completed and Blackboard is fully available for use today. Thank you for your patience during this process.

Blackboard may be unavailable on Friday, August 12 from 12:00 a.m. until 5:00 p.m. MT. An upgrade will be performed on our Blackboard system during that time. Please plan your work around this time accordingly.

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