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The active alerts on campus are as follows:

Phone Maintenance this Friday (6/26/15) to Saturday (6/27/15)

Posted on June 25th, 2015 by Help Desk

This Friday (6/26/2015), at 6:00pm, we will begin performing upgrades on the phone system. This work will continue until 8:00pm on Saturday (6/27/2015). During this time, users may experience brief, intermittent outages. If you have any questions about this upgrade window please contact us at 719-255-3536.

Internet Connection Currently on Backup Link

Posted on June 25th, 2015 by Help Desk

Our primary Internet connection is currently experiencing an outage. During this time, we will be running on a backup link which has reduced bandwidth. You may notice slowness, or a lack of responsiveness, while accessing Internet sites or university resources.

Please limit streaming of music and video and do not use internet bandwidth tests during this outage.  These services consume large amounts of data and significantly impact bandwidth.

We will update the campus with any additional information as it becomes available.

 

Exchange is getting an Upgrade

Posted on June 24th, 2015 by Help Desk

Beginning June 29th, 2015 our Exchange server will be upgrading from its current version to 2013. This upgrade will allow more integration with services as we move forward. Most of the changes will not be noticeable to our end users as your desktop Outlook installations will continue to look and work the same. Those of you accessing Exchange from the Outlook Web App at https://exchange.uccs.edu will see graphical differences to the interface. As we move forward with our upgrade plan we will provide you with additional information about these changes.

 

Updated – Internet Connection Currently on Backup Link

Posted on June 15th, 2015 by Help Desk

Our primary Internet connection is currently experiencing an outage. During this time, we will be running on a backup link which has reduced bandwidth. You may notice slowness, or a lack of responsiveness, while accessing Internet sites or university resources.
Please do not use internet bandwidth tests during this outage. These test downloads and uploads large amounts of data and will consume much of the available bandwidth.
We will update the campus with any additional information as it becomes available.

 

UPDATE:

In response to the primary Internet link outage we experienced yesterday (6/16/2015), the Colorado Department of Transportation (CDoT) will be performing maintenance on our primary Internet link tomorrow.  We will remain on the backup link until the maintenance is complete and CDoT has verified that our primary link is working as expected.

During the outage we ask that you do not run Internet speed tests while on the UCCS network. These tests download and upload large amounts of data and consume our limited bandwidth.

Voicemail Maintenance this Friday 6/12/15 5:00pm to 11:00pm

Posted on June 11th, 2015 by Help Desk

This Friday (6/12/15) from 5:00:pm to 11:00pm, we will be performing maintenance on the voicemail server. During this time users may experience intermittent outages when accessing voicemail. If you are checking voicemail during the maintenance window, and have trouble with connectivity, please try again in 5 to 10 minutes.

Emergency Maintenance:

Please use caution while using Blackboard during the hours of 12:30 a.m. to 4:30 a.m. on Saturday, June 13. The system may go down for a couple hours during this time to perform an update before the Summer semester starts. Please schedule your work around this time period accordingly.

Portal Maintenance Sunday (6/7/2015) 6:00 am – 6:00 pm

Posted on June 5th, 2015 by Help Desk

This Sunday (6-7-2015), from 6:00 am to 6:00 pm, there will be multiple portal services unavailable while University Information Systems (UIS) is performing maintenance on several systems. Below is a brief summary of the maintenance schedule.

 

All portals including, but not limited to the following will be unavailable on June 7th between the hours of 6:00am and 6:00pm:

  • Student, Employee and Faculty Portals (My.uccs.edu)
  • Campus Solutions
  • HR and Finance Systems
  • DARS
  • Singularity (Document Management)
  • Cognos
  • Concur
  • CU Marketplace
  • Skillsoft

UCCS specific resources will remain available during the outage. These resources include the following:

  • Blackboard
  • Student Email
  • Staff and Faculty Email
  • Library
  • VPN
  • Computer Labs

Please use caution while using Blackboard during the hours of 10:01 p.m. MT on Friday, June 5 to 10:00 a.m. MT on Saturday, June 6. The system may briefly go down during this time period due to maintenance being performed by our datacenter provider. Please schedule your work around this time period accordingly.

Voicemail Currently Running on Backup Server

Posted on May 29th, 2015 by Help Desk

In order to restore the use of voicemail we have switched to a backup server. This server is not as robust as our primary system and may cause users to experience slowness when accessing voicemail. If you find that you are trying to access your messages and are unable to, please exit the Messages menu and try accessing it again. This may take a few attempts before the server establishes a connection.

Completed:
Please use caution while using Blackboard during the hours of 12:00 a.m. to 4:30 a.m. MT on Friday, May 22. The system will briefly go down during this time period for needed maintenance. Please schedule your work around this time period accordingly.

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